Your business, Your way
The software of choice for UK funeral directors, built on 30 years of experience.
Why Funeral Manager?
Built around your business
Highly customisable to fit the way you work, whether you’re a single branch or a multi-site business with different trading names.
Modern and future-ready
Funeral Manager uses the latest cloud technology, secure hosting and integrations like Apple Pay, Google Pay, Open Banking, Xero, Funeral Notices and more, so you’re ready for today and tomorrow.
Compliance made simple
Built to meet the Scottish Government’s Code of Practice so you’re ready for what’s next, wherever you’re based.
Smarter workflows
Produce any paperwork at the click of a mouse. Save hours every week and spend more time with families, not on admin.
Support and training that last
Our team is responsive, friendly and always here when you need them. As a family business ourselves, we get what matters: relationships, trust, and continuity.
What do our customers say?
We work with funeral directors large and small across the UK. They all benefit from a software provider who listens, adapts and delivers tools that make their job easier.
Digital payments
“Families expect to be able to choose how and when they pay – and Funeral Manager helps us deliver that. With open banking, QR codes and other online methods, it’s all instant and available to customers 24/7, 365. Will, Niki and the team have been brilliant throughout.”
Ross Hickton, Managing Director
Hickton Family Funeral Directors
Data security
“With a large team working across multiple funeral homes, keeping data secure is a top priority. The platform gives us confidence that everything is protected, with clear policies and strong safeguards in place. If we ever need support, the team is always responsive and easy to work with.”
Matthew Lymn Rose, Managing Director
A.W. Lymn The Family Funeral Service
Constantly innovating and developing the platform
“The system is really straightforward and has made a huge difference to how we work day-to-day. It’s taken a lot of pressure off the team by cutting down on repetitive admin and making everything easier to manage.
Amanda McArthur, Funeral Administration Manager
Austin’s Family Funeral Directors
Tailored to how we work
“From the start, the team really listened to what we needed and shaped the system around the way we work. Nothing felt off-the-shelf, it was all considered and personal. They’ve been great to work with too!”
Samual Forsey, Managing Director
Forsey and Son
Managing different brands
“With several branches and two different brands to manage, we needed a system that could handle complexity without making life harder for our team. Funeral Manager has done exactly that! It keeps each brand distinct where it matters, while still bringing everything together behind the scenes. It’s helped us work consistently across all our sites, reduce duplication, and save time every day. Niki’s support has been excellent too!”
Kit Sheppard, Operations Director
Sheppard Funerals
Customisation is king
“After reviewing every option on the market, it was clear that Funeral Manager NexGen was the only platform truly focused on the future. Their commitment to innovation made them the obvious choice. They’ve also gone above and beyond in adapting the software to suit our regional and operational needs.”
Jonathan Clarke, Managing Director
S Clarke and Son (Northern Ireland)
What a difference
“It has made a huge difference for us. The traceability and accountability actually makes us all feel much safer in our work. Logging all these aspects of our working life and protecting our clients, the family members they have lost and ourselves is incredibly important.”
Jonathan Harty, Funeral Director
Lord-Brown & Harty
Onboarding and training
The training was spot on. Practical, easy to follow and tailored to how we actually work. Whenever we had questions (and we had plenty!), nothing was ever too ridiculous or any trouble. Thanks to their support we are confidently up and running and would happily recommend working with this team to anyone thinking of switching to Funeral Manager.”
Rachel Haynes
L. Hawkins & Sons
Setting the standard for compliance in Scotland
“As a partner of Funeral Manager for 30+ years, Funeral Manager NexGen’s real time recording of actions has also been designed to comply with the Scot Gov code of practice.
Jim Brodie, Managing Director
Brodies Funeral Service
Makes life easier!
“It’s made everything easier to manage now everybody has access to everything in one convenient place. It also helps our chapel staff as they have their own access to the system and access to all the details they need. The support from Mark, Niki and the team has been second to none!”
Tim Welch, Managing Director
A Welch & Sons
New starter
Ruth, Will and their team have been extremely supportive, giving me intense training on how to use the system and there really isn’t anything it can not do! I’ve been absolutely loving using it to complete funeral arrangements and support families, with everything in one place it is so much more efficient!”
Hollie James, Funeral Director
Hollie James Funeral Directors
-
LATEST BLOG POST
Thinking of digitalising your funeral home? Here’s what to ask prospective tech suppliers.
Learn how to evaluate funeral management software providers to make a confident and valuable investment in your firm’s future.
Frequently asked questions
How much does it cost?
With Funeral Manager, you only pay for what you use. The basic pricing is £2.75 for a care of the deceased record (our digital mortuary) and £8.25 for an arrangement record. We also offer masonry administration, donations management and online payments. For full details, please visit our pricing page.
Are there any long-term contracts?
No. Our pricing is monthly and based on usage. You can scale up or down as needed – with no long-term tie-ins.
Can we switch from another system without losing data?
Yes. We’ve helped many funeral homes migrate from different software or spreadsheets. We’ll work with you to ensure a clean, complete transfer – so nothing’s lost.
Does Funeral Manager work across multiple branches?
Absolutely. You can manage all your branches in one system, while tailoring access and workflows for each location.
Can I try before I buy?
Of course. Book a demo with our team and we’ll walk you through the platform, answer questions and help you decide if it’s right for you.
Will it work on tablets or mobiles?
Yes. Funeral Manager is cloud-based and works on any internet-connected device, whether you’re in the office, at home or out in the community.
How long does it take to onboard?
Every customer is different. We always take the time to understand your business process and onboarding needs. Some businesses are up and running in as little as four weeks, while others can take longer.
Is my data backed up and secure?
Absolutely. Funeral Manager runs on secure cloud infrastructure hosted by Amazon Web Services (AWS). Your data is encrypted, regularly backed up and protected by industry-leading security measures—so you can focus on your work, knowing everything is safe.
What happens if we have a power cut?
Because Funeral Manager is cloud-based, your data is safe even if your power goes out locally. You can continue working from another device like a laptop, tablet or even your mobile phone – so long as you have an internet connection. As soon as you’re back online, you’ll pick up right where you left off. Nothing is lost, and there’s no need to reinstall or restore anything.