ABOUT US
Our mission: To be the most trusted technology partner to funeral directors in the UK
The Funeral Manager story
Funeral Manager was developed by John Wilde in the early 1990s to help better serve their funeral director customers. By deeply understanding their needs, frustrations and ways of working, they created a solution that quickly caught on through word of mouth and recommendation. For 30 years, it evolved to support a wide variety of funeral businesses across the UK – constantly shaped by real-world feedback.
In 2020, the software entered a new chapter. A partnership formed between John Wilde and a group of like-minded professionals with deep experience in software, operations, and funeral services. Together, they rebuilt Funeral Manager from the ground up – keeping the best of what worked and replacing what didn’t. The result: a modern, flexible, intuitive platform that stays true to the values funeral directors care about.
In 2025, the current family-run management team completed a buyout of the business, ensuring continuity and sharpening focus on the future. Today, Funeral Manager is making a huge difference for funeral directors across the UK and continues to evolve in partnership with the people who use it.
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LATEST BLOG POST
FM Insights NFE special: Purpose-led innovation with Hannah Leverton
Hannah Leverton talks to us about the impact of modern marketing and digital transformation on Leverton & Sons.
Amanda McArthur LAFD Adv Cert FAA
Funeral Administration Manager
“The support from Mark, Niki and the team has been excellent – always helpful and nothing’s ever too much trouble. What’s more, they’re always listening and improving the platform, which makes us feel really well looked after.”
Our values and behaviours
At Funeral Manager, the way we work matters just as much as what we build.
Our values guide every decision and our behaviours shape how we support our customers and each other. They remind us to keep things simple, stay focused on what really helps, and always treat people with the respect they deserve.
Values
Integrity
Do the right thing, every time.
Trust
Empower each other to take the initiative and make good decisions.
Behaviours
Never settle
Constantly innovate, learn from successes and mistakes, and keep things simple.
Be respectful
Treat everyone with the dignity they deserve.
Actively listen
Truly understand customer needs and work collaboratively to provide solutions.
Better together
Build an inclusive, collaborative culture where everyone contributes.